Lake Bluff Tire Shop Auto Repair

5
Lake Bluff #3

I've nearly always had bad experiences at the with car appointments typically but when I went to Sunset Auto, it was the complete opposite. They were very helpful and willing to work late in order for me to get my car finished. I would highly recommend going here. They were even able to fit me at the last minute when I really needed help. Thanks so much!

5
Lake Bluff #3

Maricela, Chris and the team at Sunset keep on exceeding our expectations. Happy Mondays always and everyday at Sunset. The team is very professional, and friendly. Ring the bell Maricela! Rich

Thank you for pointing out in your post the importance of quality service. We could not agree more and simply put, good service is good business. Thank you Rich for the review. Happy Days! =) Maricela

- Lake Bluff #3
5
Lake Bluff #3

Astonishing customer service!! You're guys do outstanding work and made me feel at home!!! Keep up the great work that you do!!!

5
Lake Bluff #3

Problem solved! Thank you Sunset Automotive for figuring out my squeak! The entire staff was super courteous throughout the trouble shooting process. They caught the two mistakes made by another repair shop that were creating the squeak and verified that my belt assembly needed to be replaced as suggested by the first shop. My vehicle started squeaking after having my alternator and belt replaced at another shop. I went to Sunset to get a second opinion on the cause of the squeak. It turns out the "new" refurbished alternator was squeaking and the "new" belt was of inferior quality causing it to slip as it rotated and thusly creating a squeak. I had to take my vehicle back to the first shop to get the alternator switched out, but Sunset took care of getting the right belt and they also replaced the belt assembly. The work was completed in a timely, professional manner and there is no more squeaking. I will be back for future service.

We pride ourselves on providing our customers with excellent service and a knowledgeable team. We are pleased that our fellow team member provided you with a warm welcome and an efficient service. We have a great team here and we look forward to having you back again. Cheers! Maricela, Owner

- Lake Bluff #3
5
Lake Bluff #3

Sunset automotive #2 has been my place to take my car after I discovered this gem of a team. Now with this new location with more bays and it being right around the corner from the other location I can get my tires and more done as well. Same great service I have come to expect in an additional location. It does not get better than this.

With everyone's busy schedules few people take the time to leave us a review when they are satisfied with our service. Thank you for taking the time to leave us a review!! Sunset Automotive #3

- Lake Bluff #3
5
Lake Bluff #3

Very resourceful service and helped me get my 07 Jetta 2.0T back to running more efficiently. Thank you Armando and Jos for all your time and service at #2.

5
Lake Bluff #3

Great place, good, honest service.

5
Lake Bluff #3

Exceptionally helpful.

5
Lake Bluff #3

Have been having a problem with the inside door latch of my car such that I can't open it from the inside. Had taken the car to the dealer and they wanted big bucks to fix it. On this particular day I took my car in for a wash and the manager said I should stop next door to have Sunset take a look at it. The manager on duty, Chris, met me at the door and was very friendly. Although his crew was quite busy he took my car in, fixed the door for a very reasonable price and had me back on the road within 90 minutes. I was pleasantly surprised and will take my car back there for future service. All-in-all, a very enjoyable experience.

5
Lake Bluff #3

Best small shop in town!