Lake Bluff #3
Problem solved! Thank you Sunset Automotive for figuring out my squeak! The entire staff was super courteous throughout the trouble shooting process. They caught the two mistakes made by another repair shop that were creating the squeak and verified that my belt assembly needed to be replaced as suggested by the first shop. My vehicle started squeaking after having my alternator and belt replaced at another shop. I went to Sunset to get a second opinion on the cause of the squeak. It turns out the "new" refurbished alternator was squeaking and the "new" belt was of inferior quality causing it to slip as it rotated and thusly creating a squeak. I had to take my vehicle back to the first shop to get the alternator switched out, but Sunset took care of getting the right belt and they also replaced the belt assembly. The work was completed in a timely, professional manner and there is no more squeaking. I will be back for future service.
We pride ourselves on providing our customers with excellent service and a knowledgeable team. We are pleased that our fellow team member provided you with a warm welcome and an efficient service. We have a great team here and we look forward to having you back again. Cheers! Maricela, Owner
- Lake Bluff #3