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Lake Bluff Tire Shop Auto Repair

5
Sunset Tire & Auto Repair – Brakes & More

5
Sunset Tire & Auto Repair – Brakes & More

Hands down the best mechanic shop. Very thorough and communicative. Thank you for taking care of my engine lifters and camshaft

5
Sunset Tire & Auto Repair – Brakes & More

I feel confident that my car is in good hands.

Yay that's what we aim for every single day 'easy and fair' on your end. We’ll keep treating your car like it has our last name on the title. 😇 ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

Really taken care of from start to finish! The overall customer experience was top-notch and the team really goes the extra mile to not just get your car working but ensuring you feel valued.

5
Sunset Tire & Auto Repair – Brakes & More

I own a remodeling company in the Chicagoland area. My work trucks take a daily beating transporting heavy materials and driving lots of miles. I only trust one auto repair shop with not only my company vehicles but personal as well, Sunset Auto & Tire. The owner Maricela goes way out of her way to make sure each of her customers are 110% satisfied and that they completely understand what work needs to be done and why. They don't try to oversell you and they do everything possible to save you money. Gavin the service writer takes his time to explain there findings, what the cause was and what needs to be done to get a problem fixed. You receive daily texts/calls updating you on progress. They even offer a loaner vehicle or courtesy rides. I highly recommend this facility. They have gained my trust and a customer for life.

5
Sunset Tire & Auto Repair – Brakes & More

These people are awesome. Highly recommend them.

5
Sunset Tire & Auto Repair – Brakes & More

5
Sunset Tire & Auto Repair – Brakes & More

Sunset Tire & Auto Service, (19 Skokie Valley Rd) in Lake Bluff. They were professional and took the time to listen to my concerns about the issues with my truck and thoroughly evaluate its condition. I’m tired of going to a service garage, being told what work is needed, and then having the work thoroughly screwed up or not done at all. The professionalism, updated communication, and dedication I received from Sunset service writer, Gavin, was outstanding. He has an extensive background in professional racing and was extremely knowledgeable. Gavin and the Sunset techs sent pictures & videos with full descriptions of the issues presented on my estimate was a relief. Description of everything that need to be addressed. They completely restored my faith in service garages. After the work was completed, Gavin offered and rode in my truck a short distance to make sure any concerns I had were addressed. My work truck rode like a Cadillac! To top it off, I received some really cool “merch” in a “customer appreciation” bag! Thank you, Sunset, for the pens, flashlight, cool mug, my thermos—the list goes on!! I have four other cars and trucks that I am definitely going to take to Sunset for service from now on. So take it from a Service skeptic, do yourself a favor and go to Sunset.

Awwwwww I read this and immediately said, “Okay Gavin go ahead and take a victory lap.” 😄 As a woman owner, this one hit me right in the heart because no one should feel talked over, rushed, or left wondering what’s actually happening with their car. Gavin and the techs will be thrilled to hear this on Monday. The photos, videos, clear explanations, and that final test ride are exactly how we want service to feel here 💯 no mystery, no nonsense, just real care and solid work. And “my work truck rode like a Cadillac” might be our new favorite sentence ever. 🚗✨ Also very glad the appreciation bag earned a shoutout… we make those handmade with a lot of love ❤️ Thank you for trusting us. We’re honored to have won over a service skeptic, and we’ll be ready for the rest of the fleet whenever they roll in. 🛞🔧~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
1
Sunset Tire & Auto Repair – Brakes & More

We did appointment for tire replacement. We came on time and guy on recaption was very rude and refused do service for us. Don’t recommend

Hello Mr. Siryakov. This truly puzzles me. I found a profile connected to you at our Lake Bluff sister store (none here), and no appointment or activity since June 2023. That leaves me missing the key pieces: when did this happen, which location, and who you spoke with? Every person who walks in or calls matters to me. If someone on my team was rude or turned you away after you arrived on time, I need to know so I can address it directly. Please contact me personally at 847.295.1700 ext. 300 or [email protected] so I can connect the dots. ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

Great Service! Thank you

This review put a little extra air in our tires today 😄🛞 Glad we could keep the price right and the service smooth. Thanks for rolling with us! We appreciate you! ⭐ ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More