We now offer Live Online Scheduling | Sunset Tire and Auto RepairSchedule An Appointment

Lake Bluff Tire Shop Auto Repair

5
Sunrise Express Auto Repair (Express Services)

Friendly, responsive and efficient. Thank you!

Quinn thank you so much 😊✨ We truly appreciate you taking the time to leave this review. Friendly responsive and efficient is exactly what we aim for every visit 🚗💙 Thanks for trusting our team and we look forward to helping you again 🌞🙌 Maricela, Owner

- Sunrise Express Auto Repair (Express Services)
2
Sunset Tire & Auto Repair – Brakes & More

I experienced an urgent situation that required immediate attention. The repair, which involved an alternator, was completed swiftly. The stuff was really nice reminding me of a strip club being nice to get your money. The cost of the repair was approximately $800, comprising an estimated $200- $240 for parts and $150 for labor. While I typically handle such repairs myself, my out-of-state location necessitated professional assistance to ensure my return home. I believe the circumstances of my situation were leveraged, resulting in an inflated cost. Furthermore, a new noise has developed upon vehicle startup since the repair, which was not present prior to the service. Given my current distance, I will address this issue independently. It appears they recognized my out-of-state status and urgent need to return home, leading to a significant upselling of services. The positive aspect was identified with remarkable speed to do the 1 hour labor job. I"d recommend utilizing a standard automotive service center rather than a high-end facility, as both options will deliver comparable results. One will her hurt your wallet, one will charge you what the job and labor is really worth. I truly had no alternative in that particular situation. Needed to get home.

I'm going to be honest...... reading this really stung.The kindness you experienced was not a tactic. It was genuine care. I personally handed the keys to my own vehicle to my team so they could shuttle your family to and from your hotel because you did not fit in our standard shuttle. That was not done for money. It was done because we treat clients like neighbors, not targets. We know how vulnerable it feels to be stuck out of state, but it's important to be clear. You did have a choice. We walked through the options together, and while we strongly advised against the cheaper alternator due to an amperage mismatch, the final decision was yours. We could not in good conscience recommend a part we believed would fail on your drive home. Safety will always matter more to us than a quick sale. Please do not ignore the startup noise. Since you are out of state, you can use the nationwide warranty included with your service. Call 866.588.0728 and they will guide you to 13 partner shops that can inspect it at no cost. We're genuinely glad you made it home safely 🤍 ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunrise Express Auto Repair (Express Services)

Chris and his team have always been very helpful and find solutions for my car.

Kam thank you so much for the kind words 😊 We really appreciate you trusting Chris and the team with your car. Helping find real solutions at a fair price is always the goal and it means a lot to know that came through 🚗🛠️ Thanks for being part of our family 🌞🙌 Maricela, Owner

- Sunrise Express Auto Repair (Express Services)
4
Sunset Tire & Auto Repair – Brakes & More

Clean, friendly, communicative, convenient and timely service at both Sunset locations I have visited. They explain the why/how when they give recommendations. Chris and Diego have both helped me with my car, and were knowledgeable and helpful. I’ll be back for my next appointment!

Thank you so much for the love. We’re really glad you felt taken care of at both Sunset locations. Chris and Diego will be smiling big when they see this shoutout 😄🚗 We always want things to feel clear easy and stress free so hearing that means a lot. 💙🙌Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunrise Express Auto Repair (Express Services)

Sunrise goes above and beyond to fix my car. Very Conscientious team from the Lady Boss to the Mechanics. Knowledgeable Team as well. Perks have added to my experience. Highly recommend.

5
Sunrise Express Auto Repair (Express Services)

Stopped in when my car’s check engine light was on right before a road trip. Chris was very helpful in quickly diagnosing what was going on and helped me determine whether it made sense to repair / sell my car. Quick, transparent, thorough and very helpful. Will return again.

5
Sunset Tire & Auto Repair – Brakes & More

5
Sunset Tire & Auto Repair – Brakes & More

The service was great,they got the job done in such a timely fashion despite bad weather conditions, would recommend. Wonderful communication 👏. They were Happy to answer any questions.

Thank you!!! 😊⭐ We really appreciate you choosing us and trusting the team. ~Maricela, Owner

- Sunset Tire & Auto Repair – Brakes & More
5
Sunset Tire & Auto Repair – Brakes & More

5
Sunrise Express Auto Repair (Express Services)

Work was done promptly . They picked up my car because I couldnt walk. Was brought back in the estimated time. Pricing was as expected. Im very happy with Sunrise service. I like that the mgr checks over his employees work. I will continue to bring in car with any problems or maintenance.