Lake Bluff Tire Shop Auto Repair

Repeat visit, college parent. My son had car troubles and I am 4 hours away. I told him to get the car to Sunset and they took care of it. THANK YOU

The folks at Sunset were very kind to me when I was in a bind. The parking brake broke on my very old Mercedes and they fixed me up for a very good rate. They also special ordered parts for it, which I very much appreciated as it was extra effort on their part. I do intend to return to them as much as I can over the lifetime of this old boat.

Terrific and professional service.

The Sunset team is amazing! We have needed quite a bit of help with several cars the past couple of years and this is the best garage I have ever used. Everyone is kind and responsive. The work is well done and completed quickly. Communication is top notch. Text updates and estimates are so helpful! Scheduling is easy by phone or online, and text reminders are helpful. I initially thought they did just tires, but they do it all. Even helped with tinting windows. A special shout out to Diego for always answering my questions thoughtfully and with genuine kindness! I always love seeing Flor too. 10/10 for Sunset!

I have been a customer of Sunrise Car Care Center for about three years with mixed experiences. They did good work on my Jeep at fair prices, which is why I trusted them with my Cadillac. Unfortunately, my experience with the Cadillac has been disappointing. In November 2024 I brought the car in for suspension, brakes, tires, and maintenance. After pickup, the engine cover had not been reinstalled. I also noticed a loud whining noise that got worse with speed. Sunrise believed it was coming from inside the transmission and suggested major disassembly might be needed. I went to a Cadillac dealership for a second opinion, and they quickly found wiring rubbing on moving parts. They repositioned it and the noise was gone immediately. In April 2025 I returned for a new battery and horn assembly. During that visit my engine cover was misplaced. Cadillac later confirmed the wrong battery had been installed. Sunrise agreed to reimburse the labor for that mistake, but I only received payment for the battery itself, not the installation as promised. Since the November work, the car has also burned through fuel much faster than before. The brake rubbing eventually faded, but I still hear a metal clanging noise over bumps that was not there prior to the suspension repair. I have spent over 10,000 dollars on those two visits alone and expected better attention to detail and follow through. I wanted to remain a loyal customer because of their past work on my Jeep, but the repeated oversights and unresolved reimbursement have made that difficult. I hope this feedback leads to better quality control and customer care.

Great staff, great service!!!