Lake Bluff Tire Shop Auto Repair

Went in to change a brake light which went out during our trip. Having no tools to do the job, I stopped in to have repairs made. The total time was about 15 minutes, and I expected to pay about 1/2 hrs labor plus the bulb. The bulb was replaced, and I was not charged one penny. My grandson was in the car who graduated boot camp, and they thanked him for his service. These folks are top of the line in my opinion...with class all the way. Bravo Zulu for the assistance.

So we've been coming to the #3 Sunset Automotive for almost 3 years and we can't say enough about the service! Chris is one of the best (personality and knowledgeable) I've ever met and he just goes the extra mile so you get all your questions answered. Also, the staff is amazing from the lovely lady at the desk to the other mechanics, just an all-around great experience. They now also have free WiFi as well as complimentary coffee, doughnuts and waters. The chairs are comfortable to sit in for that 30-60 minutes for regular services like oil changes and such. Definitely makes it the least stressful errand of my day!!!!!!!!

This was my first visit to Sunset. Staff was friendly, professional, and competent. Pricing was fair. Their time estimates were spot on. Waiting room clean and comfortable. Will recommend to others, and return.

We traveled to visit family in Lake Forrest an en route we had our oil light come on. We made an appointment the next morning. They were ver good at letting me know what the problem was and that there was a small leak somewhere in my engine area. They didn't charge me anything for checking everything which surprised me. Theit service was great and I would highly recommend them if you need something done for your car.

Chris (the owner I think) makes you feel right at home and works with a very nice and welcoming staff. Def would go back. I was trying to write a 2nd review but it only let me edit this one. Went back for more repair and was beyond satisfied with the experience. Angel even drove my car to the emissions test because my due date was coming up, and then came and dropped it off at where I work during the day. Incredibly convenient. I tried to tip him but he backed away and refused. They really take care of their customers and are very generous when it comes to $$. They also do excellent job in marketing themselves and I think all Auto shops should use them as an example.

Great Customer Service! Quick Turnaround. They won't charge you for stuff you don't need. Honest Owners who value repeat business.

I must admit that my first experience with Sunset Auto occurred simply due to geography. This shop happened to be close to where I work. My "check engine" light came on and I went there just to see what the issue was and then my initial plan was to get it fixed somewhere else. And there it was - the worse news you can get as a car owner: the engine has to be completely replaced. Eventually, after 6 weeks of diligent research and speaking with multiple mechanics, garage owners, on-line experts and mechanics who are personal family friends, I decided that this company was going to be the one I trusted to do the new engine install. When I started doing my local research I found the name Sunset Auto kept appearing best not only in on-line reviews (check for yourself on Yelp and the other sites) but also by word of mouth - turns out several people I know and work with recommended this place. The name just kept popping up over and over as the best. Then I was surprised to learn it is owned and operated by a woman!!! I couldn't have been more thrilled as I am also a working professional in a male dominated industry and I love supporting women owned business. True to what every reviewer here has already said, I found Maricela to be patient, kind, extremely knowledgeable, honest and caring. I even took her expert advice about which engine to install after she presented her opinion but let me decide - I was going to go with another engine. Never knowing if I was going to go with her shop, she worked tirelessly finding out answers to all my questions and even did research herself - I know she must have spent at least 2-3 hours helping me come to my decision and never seemed irritated or bothered. She never pressured me, never talked down to me and always took every call herself. The guys at the shop are also kind, courteous and friendly. They are prompt with responding to questions, always welcoming, seemed to be there at all hours of day and night, and of course have done a absolutely wonderful job installing my new engine. I can't begin to tell you all how much I appreciated this business, the little touches of caring they exhibited throughout the whole process, and, of course, the excellent end result at the correct price. (I know because I really, really did my homework.) Trust me when I say you can't go wrong having your car under the care of Maricela and her team. I usually don't write reviews because I don't have time but this business is worth it. I've never seen a mechanic's shop like this one, never seen so many very quality people all under one business roof before - especially a garage shop. This is the shop if what you want is your car fixed the right way, direct talk, honest dealings, fair prices, and caring people. Seriously, what more could you want???? Stop reading, stop researching - you found it - you struck gold - this is the place - go with Sunset!!!!!!! You'll see what I mean within the 1st 5 minutes. Nancy

Upon entering Sunset Automotive I first noticed how clean their shop was, unlike most shops, which are very dirty. I was greeted by Chris, who was very friendly, and very professional. He walked me over to their lobby. Which felt like home. They offer free coffee, free water, free wifi, and free hats baring the adorable baby logo, not to mention my birthday oil change. Angel was very thorough with my vehicles inspection. He explained what needed to be done, in a way I could easily understand. And lastly Yeimy made checkout quick and easy, I was done in minutes.

Took my car in after reading reviews and wasn't disappointed. Chris called with all his concerns and his thoughts on each of the repairs. After we agreed to the repairs he delivered the car at the time he had promised. I will definitely be back for any future maintenance. Thanks

I had a screw in my tire, called Sunset #3 and got an appt for a bit later that day. This was my first time going there. They fixed it up quickly & my tire is great. Nice clean waiting area with Wifi, coffee, water & a tv. Highly recommend Sunset - I will be going back next time I need my car serviced.